The NetDocuments UK Service region will undergo an Accelerated Maintenance Window outside of regional business hours on Friday 6 March 2026 from the hours of 2:00 to 4:30 a.m. GMT.
While the maintenance window will be from 2:00 to 4:30 a.m. GMT, we only anticipate brief periods of possible downtime within that timeframe.
If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.
If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/ Posted on
Feb 27, 2026 - 23:34 GMT
Resolved -
This incident has been resolved.
Feb 27, 15:35 GMT
Monitoring -
The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.
Feb 25, 14:51 GMT
Resolved -
At this time, the issue impacting the NetDocuments Service in the UK region is resolved.
If you are experiencing continued difficulty, please contact Support via the portal: https://support.netdocuments.com/
Feb 24, 13:48 GMT
Monitoring -
We have taken action to restore normal performance. We will continue to closely monitor and provide further updates here if needed.
If you continue to experience difficulty, please contact Support via the portal: https://support.netdocuments.com/
Feb 24, 12:44 GMT
Identified -
We have identified a performance issue affecting a small subset of users in the UK Service Region.
Impacted users may experience general slowness when: Navigating to workspaces Loading the homepage Opening empty workspaces Checking documents in or out
Our engineering team is working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
If you are experiencing difficulty, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Feb 24, 12:03 GMT
Resolved -
This incident has been resolved.
Feb 20, 15:42 GMT
Identified -
The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.
Feb 17, 14:54 GMT