NetDocuments EU Service Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
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Past Incidents
Oct 19, 2019

No incidents reported today.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Notification of Service Rollback
Completed - The scheduled maintenance has been completed.
Oct 11, 23:45 BST
Scheduled - Due to unanticipated Service issues, we will be reverting the US, EU, and AU regions back to 2019.18 from 2019.20 (released October 10th). These changes will commence outside of business hours (October 12th). We know that our customers may have welcomed and utilized new features or functions within the Service which were introduced in the latest release. Since these features will be temporarily removed, we wanted to advise these changes. We will begin the reversion process at 4:00 AM BST. Customers may experience periods of slowness when accessing the Service during the rollback process.

Additional communication regarding our 2019.20 re-release will be forthcoming next week. We apologize for any inconvenience this may cause.

NetDocuments Team
Oct 11, 23:03 BST
Oct 10, 2019
Cancelled - Scheduled Maintenance Windows
Resolved - NetDocuments previously announced two Scheduled Maintenance Windows for the EU Service which had been scheduled for October 18th and 19th.

At this time, these two SMWs have been cancelled and will be rescheduled for Q1 2020.

NetDocuments maintains high-availability status by building and maintaining an industry-leading service infrastructure. The NetDocuments Service maintains its peak service levels by undergoing regular, scheduled maintenance during periods of low customer usage – usually weekend evenings. During Scheduled Maintenance Windows (SMWs) platform engineers upgrade equipment, and make other changes to ensure the Service is ready to support customer requirements. Whenever possible, NetDocuments announces SMWs one to two weeks in advance of the event.

Thank you for using NetDocuments.
Oct 10, 16:55 BST
Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

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