NetDocuments UK Service Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.89 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time ?
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Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024
Users unable to download or check-out documents
Resolved - The incident affecting the EU Service has been resolved.

Users are able to check out and download documents.

If you are still experiencing difficulty, please contact Support via the portal:

https://support.netdocuments.com
Sep 27, 05:11 BST
Monitoring - We have put remediation in place for the issue affecting the EU Service (eu.netdocuments.com) and are monitoring the results. The next update will be posted in 30 minutes."
Sep 27, 04:45 BST
Investigating - We are investigating an issue with our EU Service (eu.netdocuments.com).

Users are currently unable to check out or download documents from the web or using ndOffice/ndSync, and will see errors referring to our HSM if these actions are attempted.

We are actively working to restore this functionality, and will provide updates as the issue is investigated further.

If you are experiencing difficulty, please contact Support via the portal:
https://support.netdocuments.com/
Sep 27, 04:13 BST
Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024

No incidents reported.

Sep 19, 2024

No incidents reported.

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