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Scheduled Maintenance
Scheduled Maintenance Window with Downtime - Platform Migration - UK Service Nov 14, 2026 03:00-15:00 GMT
Following our recent communications, the NetDocuments UK Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday 14 November 2026 from the hours of 3:00 a.m. to 3:00 p.m. GMT to perform our previously announced platform migration with IP address changes.
Users should plan on the platform being unavailable for much of this maintenance window as we expect extended periods of downtime.
If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.
https://support.netdocuments.com/s/article/360003029892
More details on these and other upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026
If you have any questions about this maintenance window, please contact Support via the portal: support.netdocuments.com
Posted on Nov 03, 2026 - 16:01 GMT
Users should plan on the platform being unavailable for much of this maintenance window as we expect extended periods of downtime.
If you plan to be working on documents during the maintenance window, you can check out the documents before the maintenance window commences and use "Offline mode" in ndOffice. Your documents and any saved changes will be kept locally until you go back Online in ndOffice.
https://support.netdocuments.com/s/article/360003029892
More details on these and other upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026
If you have any questions about this maintenance window, please contact Support via the portal: support.netdocuments.com
Posted on Nov 03, 2026 - 16:01 GMT