Monitoring - We have remediated the issue with the UK Service. The Service response has returned to normal.
We will continue to monitor the platform and will update this post should anything change.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
May 21, 2026 - 16:06 BST
Update - We are continuing to investigate an issue affecting the UK Service.
We will provide updates to this post as more information becomes available.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
May 21, 2026 - 15:45 BST
Investigating - We are currently investigating an issue affecting the UK Service.
We will provide updates to this post as more information becomes available.
If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
May 21, 2026 - 15:16 BST
Platform
Operational
90 days ago
100.0
% uptime
Today
Subsystem
Operational
Search
Operational
Indexing
Operational
Background Processing
Operational
ndImport
Operational
API Integration
Operational
Patternbuilder
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.