Monitoring - The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.
Feb 25, 2026 - 14:51 GMT
Platform
Operational
90 days ago
100.0
% uptime
Today
Subsystem
Operational
Search
Operational
Indexing
Operational
Background Processing
Operational
ndImport
Operational
API Integration
Operational
Patternbuilder
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
At this time, the issue impacting the NetDocuments Service in the UK region is resolved.
If you are experiencing continued difficulty, please contact Support via the portal: https://support.netdocuments.com/
Feb 24, 13:48 GMT
Monitoring -
We have taken action to restore normal performance. We will continue to closely monitor and provide further updates here if needed.
If you continue to experience difficulty, please contact Support via the portal: https://support.netdocuments.com/
Feb 24, 12:44 GMT
Identified -
We have identified a performance issue affecting a small subset of users in the UK Service Region.
Impacted users may experience general slowness when: Navigating to workspaces Loading the homepage Opening empty workspaces Checking documents in or out
Our engineering team is working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.
If you are experiencing difficulty, and wish to submit a Support Case, please contact Support via the portal: https://support.netdocuments.com/
Feb 24, 12:03 GMT
Resolved -
This incident has been resolved.
Feb 20, 15:42 GMT
Identified -
The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.
Feb 17, 14:54 GMT
Resolved -
This incident has been resolved.
Feb 13, 14:26 GMT
Investigating -
The provider of this Status Page is experiencing difficulty with the service that populates data in the Response Time and Transaction graphs below. NetDocuments has reported the issue to them and they are investigating. Thank you for your patience.
Feb 2, 22:19 GMT