Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2018 - 23:45 BST
During this maintenance window, the indexing of documents may be delayed by about an hour.
Posted Oct 09, 2018 - 17:47 BST
** Note that we have changed the time of this maintenance event. **
Posted Sep 24, 2018 - 17:15 BST
We will be performing routine maintenance on the EU service. We do not anticipate any impact to the end users from this maintenance. Those who have subscribed to updates will be notified an hour before maintenance begins. We will not be sending out notifications upon completion.
If you encounter any issues during this maintenance window, please contact us at firstname.lastname@example.org or call at the closest customer support center:
· US customers, call 801-226-6882or 866-NETDOCS (638-3627). · EU customers, call +44(0) 2034.556770. · AU customers, call+61 2 8310 4319.
When reporting an issue, please provide as much information as possible including:
· A fully-detailed description of the issue, including exact error messages or screenshots. · Detailed steps to reproduce the issue. · Error logs (if any).
We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer.