Scheduled Maintenance Window (with Downtime)
Scheduled Maintenance Report for NetDocuments EU
Completed
The scheduled maintenance has been completed.
Posted 3 months ago. Apr 21, 2019 - 07:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 3 months ago. Apr 21, 2019 - 01:00 BST
Scheduled
NetDocuments maintains a status of consistent reliable up time with an industry-leading service infrastructure and regularly scheduled maintenance during periods of low customer usage – usually weekend evenings. During Scheduled Maintenance Windows (SMWs), platform engineers upgrade equipment and make other changes to ensure the Service is ready to support customer requirements. Whenever possible, NetDocuments announces SMWs one to two weeks in advance of the event.

NetDocuments is announcing a Scheduled Maintenance Window from 1:00 AM BST until 7:00 AM BST on April 21 for the EU Service.

During this SMW, we will be performing routine maintenance on the EU Service. The Service will be unavailable during this SMW and you will see a status of “Under Maintenance” on trust-eu.netdocuments.com. Those who have subscribed to updates will be notified upon commencement and completion of the SMW.

If you need assistance during the SMW, please contact us at support@netdocuments.com or call the technical support center:

US customers: 801-226-6882or 866-NETDOCS (638-3627)
EU customers: +44(0) 2034.556770
AU customers: +61 2 8310 4319

Thank you for using NetDocuments.
Posted 4 months ago. Mar 13, 2019 - 19:28 GMT
This scheduled maintenance affected: Platform.