Indexing Slowness
Incident Report for NetDocuments UK
Resolved
The indexing issue has been resolved and is fully caught up.
If you are experiencing difficulty, please contact Support via the portal to log your Support case.

https://support.netdocuments.com/
Posted Feb 08, 2024 - 18:40 GMT
Monitoring
The indexing issue has been resolved and is fully caught up. Our engineering team is continuing to monitor for any further disruptions.

If you are experiencing difficulty, please contact Support via the portal to log your Support case.

https://support.netdocuments.com/
Posted Feb 08, 2024 - 17:48 GMT
Identified
NetDocuments has identified the cause of the indexing in the UK service. We are working on implementing a fix.

We will continue to provide updates to this post as the issue is diagnosed and resolved.

If you are experiencing difficulty, please contact support via the portal.
https://support.netdocuments.com/
Posted Feb 08, 2024 - 17:06 GMT
Investigating
We have identified an issue with indexing in the UK service. We are currently identifying the next steps to remedy this issue.

If you are experiencing difficulty, please contact Support via the portal to log your Support case.

https://support.netdocuments.com/
Posted Feb 08, 2024 - 16:34 GMT
This incident affected: Subsystem (Indexing).