M365 Outlook and Co-Author Login Error

Incident Report for NetDocuments UK

Resolved

The issue affecting M365 Outlook and Co-Author Login is resolved.

If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted Jul 16, 2026 - 13:31 BST

Monitoring

The issue affecting M365 Outlook and Co-Author Login has been resolved, and we will continue to monitor closely.

If you are still experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted Jul 16, 2026 - 12:39 BST

Identified

We have identified the issue affecting M365 Outlook and Co-Author Login to be a global incident with a third-party provider.

We are working with the third party on a resolution.

As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue.

We will provide updates to this post as more information becomes available.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted Jul 16, 2026 - 11:30 BST

Update

We are currently investigating an issue affecting M365 Outlook and Co-Author Login.

As a workaround, please use ndOffice for saving and editing documents, which is not affected by this issue.

We will provide updates to this post as more information becomes available.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted Jul 16, 2026 - 10:45 BST

Update

We are continuing to investigate this issue.

Posted Jul 16, 2026 - 10:40 BST

Investigating

Posted Jul 16, 2026 - 10:40 BST

This incident affected: Platform.