Intermittent Performance Issue
Incident Report for NetDocuments UK
Resolved
The incident has been resolved. We are continuing to monitor the situation closely and will update this post again if any reoccurrences of the problem are found. We apologize for any inconvenience.

If you are still experiencing difficulty, please contact support via the portal or by phone.

https://support.netdocuments.com/

AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)
Posted Dec 14, 2022 - 17:26 GMT
Monitoring
The incident has been resolved. We are continuing to monitor the situation closely and will update this post again if any reoccurrences of the problem are found. We apologize for any inconvenience.

If you are still experiencing difficulty, please contact support via the portal or by phone.

https://support.netdocuments.com/

AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)
Posted Dec 14, 2022 - 16:47 GMT
Investigating
NetDocuments is investigating an intermittent performance issue with the UK Service. The Service remains reachable, but some customers may be experiencing slow response times.

We will continue to provide updates to this post as the issue is diagnosed and resolved.

If you are experiencing difficulty, please contact support via the portal or by phone.
https://support.netdocuments.com/

AU customers call +61 2 8310 4319
EU customers call +44 2034.556770
US customers call 801-226-6882 or 866-NETDOCS (638-3627)
Posted Dec 14, 2022 - 16:40 GMT
This incident affected: Platform.