Service Disruption - UK Service

Incident Report for NetDocuments UK

Resolved

We have remediated the issue with the UK Service. The Service has remained at normal response levels.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/
Posted May 27, 2026 - 21:58 BST

Monitoring

The UK Service response has returned to normal. We will continue to monitor the platform and will update this post should anything change.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/
Posted May 27, 2026 - 16:12 BST

Investigating

We are currently investigating a performance issue with the UK Service. The Service remains reachable but some customers may be experiencing slow response times.

We will provide updates to this post as more information becomes available.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/
Posted May 27, 2026 - 15:58 BST
This incident affected: Platform.