Slow Response Times
Incident Report for NetDocuments UK
Resolved
The incident affecting the EU Service has been resolved.

Users are able to upload and download documents.

If you are still experiencing difficulty, please contact Support via the portal:

https://support.netdocuments.com
Posted Jan 16, 2025 - 05:23 GMT
Identified
NetDocuments is investigating an issue with the UK Service. Users may be experiencing slow response times, when checking out documents or uploading documents. Our engineering team has identified the cause of the issue and is working towards a resolution.

We will continue to provide updates to this post until it is resolved. The next status update will occur 6:30 EST.

If you are experiencing difficulty, please contact support via the portal to log your Support case.
https://support.netdocuments.com/
Posted Jan 15, 2025 - 22:50 GMT
This incident affected: Platform.