Service Disruption - UK Service

Incident Report for NetDocuments UK

Resolved

We have remediated the issue with the UK Service. The Service response has returned to normal.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted May 21, 2026 - 16:50 BST

Update

We are continuing to monitor for any further issues.

Posted May 21, 2026 - 16:45 BST

Monitoring

We have remediated the issue with the UK Service. The Service response has returned to normal.

We will continue to monitor the platform and will update this post should anything change.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted May 21, 2026 - 16:06 BST

Update

We are continuing to investigate an issue affecting the UK Service.

We will provide updates to this post as more information becomes available.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted May 21, 2026 - 15:45 BST

Investigating

We are currently investigating an issue affecting the UK Service.

We will provide updates to this post as more information becomes available.

If you are experiencing issues and would like to submit a Support Case, please contact Support via the portal:
https://support.netdocuments.com/

Posted May 21, 2026 - 15:16 BST

This incident affected: Platform.