Recent performance issues in the UK Data Centre
Incident Report for NetDocuments UK
This past weekend, we moved our primary data centre from Redhill to Newport. The move was successful and the data centre is fully operational. However, the Netapp platform is currently in the process of reorganising the data as part of its normal routine. This is a maintenance routine that can’t be interrupted once started. As this process moves forward, performance is being impacted at various points for some Customers. We are currently working behind the scenes to mitigate the performance issues as they arise. Performance is improving daily as the job gets closer to completion. We apologise for the inconvenience around this issue.
Posted Nov 19, 2020 - 20:54 GMT
This incident affects: Platform.