Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 12, 2018 - 23:45 BST
Update
** We originally announced that the service would be unavailable during this maintenance event. The service will be available during this maintenance event. **
If you encounter any issues during this maintenance window, please contact us at support@netdocuments.com or call at the closest customer support center:
· US customers, call 801-226-6882or 866-NETDOCS (638-3627). · EU customers, call +44(0) 2034.556770. · AU customers, call+61 2 8310 4319.
When reporting an issue, please provide as much information as possible including:
· A fully-detailed description of the issue, including exact error messages or screenshots. · Detailed steps to reproduce the issue. · Error logs (if any).
We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer.
Posted Sep 24, 2018 - 17:18 BST
Scheduled
We will be performing maintenance on the EU service. The service will be unavailable during this maintenance. Those who have subscribed to updates will be notified an hour before the downtime begins, and again when the service is taken down at the beginning of the maintenance window. We will also send out a notification at the end of the maintenance window.
We thank you for all of your input and feedback, and we appreciate you using NetDocuments and associated product features. We value you as a customer.